From The Philadelphia Inquirer
By Grace Dickinson
Most venues, ticket platforms, and resellers are offering full refunds (ticket fees included) when an event gets canceled. These include national distributors like StubHub and Ticketmaster, as well as local organizations, including the Annenberg Center for the Performing Arts and the Penn Museum.
However, refunds aren’t guaranteed. Eventbrite lets organizers set their own refund policies, making “no refunds” a policy option. In light of the coronavirus, Eventbrite has announced on its website that organizers should offer refunds (i.e. aren’t required) for canceled events. They are offering to help any organizer who needs help with refund processing, and encourage ticket-holders to reach out directly to individual organizers.
Read the full article: Will I get a refund if a ticketed event is canceled because of coronavirus?